OPT Customer ensures adequate levels of service for the needs of the medical field, such as quick answering times, clear and correct information, problem solving.
The sales network abroad relies on the collaboration with authorized distributors. OPT, through its Customer Service, follows and supports the training of their technical and sales personnel thanks to targeted courses at out premises. Moreover, the Customer Service is always ready to ensure technical assistance on the phone for solving everyday problems and send a specialized OPT technicians on the spot in case of specific needs.
The activities provided by OPT Costumer Service are the following:
TECHNICAL SUPPORT FOR ITALY AND FOREIGN COUNTRIES
PRODUCT SPECIALIST’S SUPPORT FOR ITALY AND FOREIGN COUNTRIES