World View

Find your nearest customer service

Continent
Country
Region
PHILIPPINES

MEDICODEC
Suite 1409 Paragon Plaza Condo, Edsa cor. Reliance St. Mandaluyong City
Tel: +63026877048 / 6877703
Website: www.medicotek.com.ph

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SICILIA (SERVICE Palermo)

GIOVANNI SCIBILIA E FIGLIO S.p.A.
Via Libertà, 169 - 90143 - Palermo (PA)
Tel: 091-302269
Email: cesareziino@alice.it
Email: scibilia@gscibiliaspa.it

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TYCOON MEDICAL

TYCOON MEDICAL CO. LTD
Surawong Road, Bangkok, 10500, Thailand

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LITHUANIA

FLIKAS UAB
Gedimino pr. 54A-4, Vilnius
Tel: +370 68614462

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COSTA RICA

REPRESENTACIONES GMG S.A.
San José Province, San José, Costa Rica
Website: www.gmgcr.com

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PORTUGAL

DGAEGER PORTUGAL LDA
Avenida do Forte, 6 - 6A 2790 - 072 Carnaxide.
Tel: +34 917283400

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HUNGARY

EXPRESS MEDICAL KFT
1084 Budapest Rákóczi tér 11.
Tel: + 36 17851031
Website: www.expressmed.hu

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HONG KONG

JEC (THE JARDINE ENGINEERING CORPORATION)
5/F Tower A Manulife Financial Centre, 223-231, Wai Yip Street Kwun Tong,
Kowloon, Hong Kong
Tel: +85 228074211
Website: www.jec.com

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CHILE

MEDES LTDA
Whiteside 4903. Of.208, San Miguel, 8920045 - Santiago, Chile
Tel: +56225249968
Website: medes.cl/

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AUSTRIA

MEMED
Spitzermühlestraße 6 - 4713 Gallspach – Austria
Tel: +43 7248 64060
Fax: +43 7248 64060 4
Website: www.memed.at

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CALABRIA (SERVICE)

ARGA MEDICALI SRL
Localita' Profeta, 88050 Caraffa Di Catanzaro (CZ)
Tel: 0961 954789
Fax: 0961 954048
Email: sergio.grandinetti@argamedicali.it

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BASILICATA (SERVICE)

TECNO DAMM SRL
Via Wagner, 52 - 70017 Putignano (BA)
Tel: 080 4913539
Fax: 080 4913539
Email: dbarletta@tecnodamm.com

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PUGLIA (SERVICE)

TECNO DAMM SRL
Via Wagner, 52 - 70017 Putignano (BA)
Tel: 080 4913539
Fax: 080 4913539
Email: dbarletta@tecnodamm.com

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TRENTINO ALTO-ADIGE (SERVICE)

OPT SURGISYSTEMS
Via Cesare Battisti n. 17 - 38060 Calliano (TN)
Tel: 0464 83433
Fax: 0464 835142
Email: info@opt-ita.com

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CAMPANIA

GM MEDICA SRL
Via Brecce S. Erasmo, 112/114 - 80146 Napoli
Tel: 081 2411827
Fax: 081 2417322
Website: www.gmmedica.it
Email: info@gmmedica.it

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SICILIA (Palermo)

CESARE ZIINO
p.zza G. Leopardi 2, 90040 CAPACI (PA)
Tel: 339 6396490
Email: cesareziino@alice.it
Email: marioziino@alice.it
Sito Web: www.ziinomed.it

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ROMANIA

Hellimed Srl
Strada Tudor Vianu 5-7, Sector 1.
Bucuresti, Romania
Tel: +40 (0) 212246714
Fax: +40 (0)216652701
Email: bogdan.ionascu@hellimed.ro
Website: hellimed.ro

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VALLE D’AOSTA

ALBER HOSPITAL SRL DI ALBI SALVATORE
Corso Bramante, 58/11 - 10126 Torino
Tel: 011 6962070
Fax: 011 6632575
Email: info@alberhospitalsrl.com

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PIEMONTE

ALBER HOSPITAL SRL DI ALBI SALVATORE
Corso Bramante, 58/11 - 10126 Torino
Tel: 011 6962070
Fax: 011 6632575
Email: info@alberhospitalsrl.com

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MARCHE

TEKLIFE MEDICAL SRL
Via Speranza, 42 - 40068 San Lazzaro di Savena (BO)
Tel: 051 540728
Fax: 051 6247296
Email: info@teklifemedical.com

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MOLISE

MIAMED DI SANDRO DI FRANCESCO
Via G. Misticoni, 6 - 65127 Pescara
Tel: 085 8622207
Fax: 085 8622193
Email: info@miamed.it

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FRIULI VENEZIA GIULIA

CS MED SRL
Via Luciano Savio, 10 - 33080 Roveredo in Piano (PN)
Tel: 0434 924193
Fax: 0434 923952
Website: www.csmed.it
Email: cs.med@csmed.it

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TRENTINO ALTO-ADIGE

CS MED SRL
Via Luciano Savio, 10 - 33080 Roveredo in Piano (PN)
Tel: 0434 924193
Fax: 0434 923952
Website: www.csmed.it
Email: cs.med@csmed.it

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PUGLIA

NAPOLITANO MASSIMO
Via Serritella n. 4 - 70013 Castellana Grotte (BA)
Tel: 080 4913539
Fax: 080 4913539
Email: napolitanomassimo@tin.it

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OPT HEADQUARTER

Via Cesare Battisti,17 - 38060 Calliano (TN), Italy
Phone: +39 0464 834336
Fax: +39 0464 835142
Email: info@opt-ita.com

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SARDEGNA

ALMED SRL
Via Armando Diaz, 186 - 09126 Cagliari
Tel: 070 3481327
Fax: 070 7731521
Email: info@almedsrl.it

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SICILIA (Catania)

ANDROMEDICA SRL
Via J. F. Kennedy n. 43 – 95030 Sant’Agata Li Battiati (CT)
Tel: 095 7251511
Fax: 095 7257968
Website: www.andromedica.it
Email: info@andromedica.it

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BASILICATA

NAPOLITANO MASSIMO
Via Serritella n. 4 - 70013 Castellana Grotte (BA)
Tel: 080 4913539
Fax: 080 4913539
Email: napolitanomassimo@tin.it

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CALABRIA

OMNIA HOSPITAL OFFICE SRL
Via Bari n. 8 - Loc. profeta – 88050 Caraffa di Catanzaro (CZ)
Tel: 0961 954789
Fax: 0961 954040
Website: www.omniahospital.it
Email: info@omniahospital.it

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LAZIO

GM MEDICA SRL
Circonvallazione Orientale, 4685 - 00178 Roma
Tel: 06 7230687
Website: www.gmmedica.it
Email: info@gmmedica.it

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ABRUZZO

MIAMED DI SANDRO DI FRANCESCO
Via G. Misticoni n. 6 - 65127 Pescara
Tel: 085 8622207
Fax: 085 8622193
Email: info@miamed.it

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UMBRIA

GM MEDICA SRL
Circonvallazione Orientale, 4685 – 00178 Roma
Tel: 06 7230687
Website: www.gmmedica.it
Email: info@gmmedica.it

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TOSCANA

TEKLIFE MEDICAL SRL
Via Speranza, 42 - 40068 San Lazzaro di Savena (BO)
Tel: 051 540728
Fax: 051 6247296
Email: info@teklifemedical.com

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EMILIA ROMAGNA

TEKLIFE MEDICAL SRL
Via Speranza, 42 - 40068 San Lazzaro di Savena (BO)
Tel: 051 540728
Fax: 051 6247296
Email: info@teklifemedical.com

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VENETO

CS MED SRL
Via Luciano Savio, 10 - 33080 Roveredo in Piano (PN)
Tel: 0434 924193
Fax: 0434 923952
Website: www.csmed.it
Email: cs.med@csmed.it

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LOMBARDIA

MEGATEC SRL
Via Fratelli Cervi, 2 - 20875 Burago di Molgora (MB)
Tel: 039 669277
Fax: 039 6388630
Website: www.megatecsrl.it
Email: commerciale@megatecsrl.it

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LIGURIA

ALBER HOSPITAL SRL DI ALBI SALVATORE
Corso Bramante, 58/11 - 10126 Torino
Tel: 011 6962070
Fax: 011 6632575
Email: info@alberhospitalsrl.com

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TURKEY

SANMED MEDICAL EQUIPMENT
Mustafa Kemal Mah. 2140. Sk. Demirler Plaza No: 18/1 , Sogutozu Ankara, Turkey
Tel: +90 312 219 7081
Fax: +90 312 219 7051
Website: www.sanmed.com.tr

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TUNISIA

RECTA MEDICA
31, Avenue Tahar Sfar, EL Menzeh 9A- 1013 Tunis
Tel: +216 71886100
Fax: +216 71885214

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INDONESIA

ATRA WIDIYA AGUNG
Jl. RS. Fatmawati No. 1E, 12430 Jakarta Selatan
Tel: +62-21-7507707
Fax: +62-21-7507331
Website: www.atra.co.id

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JAPAN

TOKIBO CO. LTD
Toshin bldg 5 - 21  Katsushima, 1-CHOME SHINAGAWA KU, 140-0012 TOKYO (JAPAN)
Tel: +81-3-5762-7296
Fax: +81-3-5-5762-7297
Website: www.tokibo.co.jp

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Tycoon Medical Co., Ltd.

173/4 Surawongse Road; Silom, Bangrak; Bangkok, Thailand 10500
Tel: +662 235 2755
Fax: +662 235 2758
Website: www.tycoonmedical.com

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CHINA

DRAEGER MEDICAL EQUIPMENT LTD.
No. 229 Hupo Road, Shanghai International Medical Zone
Pudong New Area, Shanghai 201321, China
Tel: +86-21-3811 6297
Website: www.draeger.com

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Evolve Ltd.

Canter business centre, p.f. bilocca street, Marsa MRS 1524 – MALTA
Tel: +356 2248 9900
Fax: +356 2122 0186
Website: www.evolveltd.eu

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GREECE & CYPRUS

MEDIC PLAN LTD
70, Al. Panagouli Str., 15343 ATHENS, GREECE
Tel: +30 210 7791042
Fax: +30 210 7785064
Website: www.medic-plan.com

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UNITED KINGDOM

RYNA MEDICAL UK
A12, Backfield Farm Businss
Park - Iron Acton, Bristol

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POLAND

MTC Medical Trading Company
Ul.Kabaty 1, 34300 Zywiec, Poland
Tel: +48 033 860-20-01
Fax: +48 033 860-20-01
Website: www.mtc-medical.com.pl

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NETHERLANDS

HEIJNEMAN MEDICAL BV
Copenweg 17,  3411 NX  LOPIK, Postbus 408, 3400 AK IJSSELSTEIN
Tel: +31 88 11 81 000
Fax: +31 88 11 81 081
Website: www.heijnemanmedical.nl

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The after sales customer service is a fundamental activity for our company, which dedicates human resources to give an efficient and quick answer to our customers’ requests.

OPT Customer ensures adequate levels of service for the needs of the medical field, such as quick answering times, clear and correct information, problem solving.
The sales network abroad relies on the collaboration with authorized distributors. OPT, through its Customer Service, follows and supports the training of their technical and sales personnel thanks to targeted courses at out premises. Moreover, the Customer Service is always ready to ensure technical assistance on the phone for solving everyday problems and send a specialized OPT technicians on the spot in case of specific needs.

The activities provided by OPT Costumer Service are the following:

TECHNICAL SUPPORT FOR ITALY AND FOREIGN COUNTRIES

PRODUCT SPECIALIST’S SUPPORT FOR ITALY AND FOREIGN COUNTRIES

INTERNAL REPARATIONS

SPARE PARTS

TECHNICAL SUPPORT FOR ITALY AND FOREIGN COUNTRIES:

    • provides technical support either on the phone or by means of emails, documentation etc. to the Technical Service Centres authorised by OPT in Italy and abroad in finding damages, problem solving, root cause identification, identification and delivery of spare parts.
    • provides technical support on the spot (on request) for the installation of OPT products.
    • organizes training courses at OPT to constantly update the technical staff of the OPT Service Centres.

TECHNICAL SUPPORT FOR ITALY AND FOREIGN COUNTRIES:

    • provides technical support either on the phone or by means of emails, documentation, videos to the staff of the Italian and foreign sales network for the correct use of OPT devices.
    • provides technical support/assistance on request to OR personnel in case of particular surgical procedures.
    • organizes training courses for OPT sales network staff on the use of operating tables, configuration of table tops, use of specific accessories according to the different surgical specialties, patient positioning, etc.
    • organizes training courses for OR personnel on the use of operating tables, configuration of table tops, use of specific accessories according to the different surgical specialties, patient positioning, etc.

INTERNAL REPARATIONS:

    • Support to the Technical Service Centres in Italy and abroad by repairing broken products (on request).

SPARE PARTS:

    • Provides prices, codes and availability of spare parts for Italian and Foreign Technical Service Centres.

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